Friday, July 14, 2006
Well, I thought it was fixed. But it died again last night, leaving me to schlepp frozen food to a borrowed freezer at 12:30am. AAAAARRRRRGGGGHHHH!!!! So I sent a heavily-edited flame mail to my dealer, and v-mail directly to Whirlpool (Whirlpool makes KitchenAid, in case you didn't know -- I didn't). I explained that they were going to replace the appliance, no further debate on the subject allowed. By 9am this morning they were all marching to my drum. Of course, I'm leaving town tomorrow night and not returning for a week, so the new one doesn't get delivered for a week. But I've re-purposed the wine coolers for the condiments, and I have an electric "cooler" that now has my undying loyalty. Have pressed that back into service to keep the duck confit, pork rillets, and cheeses fresh until we have the real thing again. This has been an amazingly stressful experience, I think because I felt completely out of control of events. But defective units leave manufacturing facilities all the time, I just lost the "lemon lottery" this time.